Onsite Services

  • Assistant Manager on duty 24 hours
  • Currency exchange
  • Major credit cards accepted
  • Safety-deposit boxes in rooms and at the Front Desk
  • Laundry and dry cleaning service: same-day and three-hour service available seven days a week
  • Massage service
    30 min. JPY3,600(3,888) / 50 min. JPY6,000(6,480) Hours: 6:00 pm – 2:00 am
  • Free Hotel Delivery Service

Free delivery service for items purchased at Odakyu Department Store Shinjuku to Hyatt Regency Tokyo. (Not include personal items, checks, valuable items, fragile items, perishable foods, other store purchased items. The free delivery service is available exclusively for Hotel guests.)

Delivery to the Hotel from 6:00p.m. to 7:00p.m. on the same day.

Accepting deliveries at Tax Refund Counter by 5:00 p.m.. (Once a day)

Pick up at Concierge Counter (lobby・2F)

Odakyu Department Store Reception: Receipt at Tax Refund Counter of Main building 2 F

※Please ask details to the staff.

※Please remind you appling for tax refund must be on same day.

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2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Japan, 160-0023

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